How We Work With Clients

Holistic Development

  • Self-Awareness
  • Functional Expertise
  • Leadership Competencies
  • Key Experiences
  • Managerial Judgement

Multi-Level Evaluation

  • Participant response indicating perceived learning improvement pre/post for each module of learning.
  • Participant tests of knowledge and skill.
  • Pre/Post assessments track behavioral improvement and on-the-job application.
  • Post program interviews capture organizational performance outcomes: more engaged workforce, more innovative ideas & strategies, more rigorous implementation, financial metrics.

Quality Assurance Protocols:

  • Pre-hire screening and post-hire training for instructors.
  • Pre-program design process including expert design panels, train-the-trainers, pilots and walk-throughs.
  • Post-program reviews to adjust design and provide instructor feedback.
  • Client satisfaction surveys and focus groups.

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