- Functional Expertise
- Leadership Competencies
- Key Experiences
- Managerial Judgement
- Participant response indicating perceived learning improvement pre/post for each module of learning.
- Participant tests of knowledge and skill.
- Pre/Post assessments track behavioral improvement and on-the-job application.
- Post program interviews capture organizational performance outcomes: more engaged workforce, more innovative ideas & strategies, more rigorous implementation, financial metrics.
Quality Assurance Protocols:
- Pre-hire screening and post-hire training for instructors.
- Pre-program design process including expert design panels, train-the-trainers, pilots and walk-throughs.
- Post-program reviews to adjust design and provide instructor feedback.
- Client satisfaction surveys and focus groups.