About the Program:Our new Six Sigma Green Belt and Black Belt programs have been redesigned from the ground up in partnership with Healthcare Performance Partners, one of the country’s leading suppliers of training and consulting in quality and performance improvement. Enhance your value with a national level Green Belt certification, which qualifies you for the Black Belt certification.
Target Audience:Anyone who is responsible for improving quality, service, or customer satisfaction. Managers, Supervisors, Project Managers, Process Owners, Quality professionals, Healthcare Professionals, as well as Manufacturing and Engineering professionals will benefit from this practical program.
Rick Morrow, Six Sigma Lead Instructor
Rick Morrow, Executive Director, Quality, Safety, Reliability, and Patient Experience Solutions Author of the Lean, Six Sigma and Change Leadership books, “Utilizing the 3Ms of Process Improvement” and “Utilizing the 3Ms of Process Improvement in Healthcare. A Roadmap to High Reliability.” Rick also developed Lean and Six Sigma curricula deployed globally for Eaton Corporation, SKF, Motorola, United Airlines, and leading healthcare organizations including The Joint Commission, Penn Medicine, and HCA International. Rick has 25 years of executive and leadership experience in healthcare, aviation, electrical/electronic, telecommunications, automotive, industrial, and service industries. He leads the Six Sigma consulting, as well as the Quality, Safety, Reliability Solutions unit for Healthcare Performance Partners, a MedAssets company with client engagements in the U.S. and internationally. Prior to HPP, Rick led The Joint Commission’s (The leading healthcare accreditation organization) launch of Lean and Six Sigma and its Center for Transforming Healthcare. Rick developed The Joint Commission’s Robust Process Improvement™ Lean Six Sigma belt and leadership training while also leading MBBs and BBs in major collaborations with leading organizations including Johns Hopkins, Mayo Clinic, Cedars-Sinai, NSLIJ, Stanford University, and Memorial Hermann. They succeeded in solving some of healthcare’s most difficult issues including wrong site surgery and healthcare acquired infections. He also introduced Design for Lean Six Sigma in developing a web-based solutions tool available to over 4,500 healthcare organizations. He is an international speaker on Lean and Six Sigma including NPSF, ASC and ASQ international conferences. Besides authoring books on performance improvement, Rick has contributed to quality and safety manuals including The Joint Commission Resources’ Surgical Safety Guide, Root Cause Analysis in Health Care, and Hand-off Communications. His recent article in Anesthesiology Clinics shares practical methods to reduce surgical errors. Rick holds an M.B.A. from the University of Illinois’ Executive Program. He is a Certified Motorola Six Sigma Master Black Belt with numerous certifications in Lean.
Green Belt Course
Fall 2013Program Format: 6 classes over 2 months Program Content: Define Phase: defining the need, leading change Measure Phase: measuring the current state, data collection, statistical capability and analysis Analyze Phase: finding potential root causes, validate root causes and quick wins Improve Phase: improvement and countermeasure skills, tools and strategies, validating improvements, mistake- proofing, standard work, flow and pull Control Phase: failure modes and effects analysis, control planning, leading change Final Report and Team Celebration
Black Belt Course
March 21-23, April 18-20 and May 10-11Program Format: 8 classes over 3 months Program Content: Define Phase: defining the need in multi-variable/ organization initiatives Measure Phase: measuring the current state, data collection, statistical capability and analysis Analyze Phase: finding potential root causes and quick wins Improve Phase: improvement and countermeasure skills, tools and strategies, experimentation and validating improvements Improve and Control Phase: mistake proofing, standard work, failure modes and effects analysis Control Phase: control planning, leading change
Curriculum Partner: Healthcare Performance Partners
In this era of value-based healthcare reimbursement, providing more sophisticated healthcare and reducing the cost of supplies will no longer be enough to survive. While today’s providers must continue to do these things, they must also step back and find new ways to make care both more efficient and effective. This demands a different management style, helping overburdened staff improve their work, and viewing problem solving in an unconventional way. Healthcare Performance Partners,SM a MedAssets® company, helps the healthcare workforce see its work with new eyes. Our Lean, Six Sigma and other process improvement solutions can help you generate significant sustainable improvements in patient safety, satisfaction, quality of care, and financial savings. We can improve virtually any process by helping your staff dissect activities into value streams and identify areas of waste or inefficiency. Most importantly, we can equip your staff to both sustain and develop new incredible results on their own. For years, our team has partnered with healthcare organizations in process improvement. Our focus on improving quality, safety, and the use of existing resources makes HPP the industry leader. We can help you achieve a smoother running organization that has more satisfied patients, more invested staff and physicians, and an improved bottom line. Let us help you make the right work easier to do. Visit us at www.hpp.bz, join our newsletter at www.leanhealthcareexchange.com, or give us a call at (615) 206-0701.
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